Ester & Eric candles are made of 100% pure fragrance-free paraffin wax from Europe’s leading producer. The candle is produced at our factory in Denmark, and the wick is made of 100% cotton.
The foot of the candle is conical in shape, which means that the candle fits most candle holders.
The Ester & Eric Taper candles are self-extinguishing, so the flame dies out 2-3 centimeters from the bottom (however, we recommend to never leave lit candles unattended).
We recommend using a candle extinguisher to extinguish the candle. This avoids smoke, and ensures that the candle is completely extinguished, thus preventing the wick from smouldering. A candle extinguisher will completely extinguish the burning wick, so the wick remains intact. For candles with a lacquer, gold or silver coating, it is important – after putting out the candle with an extinguisher – to remove the outermost layer of lacquer from the depression around the wick so that the candle can be relit without any difficulty.
Tips:
To ensure that the candle burns in the best possible way, we recommend keeping the wick short, placing candles min. 10 cm apart, and avoid placing candles in direct sunlight, draughts or above a radiator.
Standard Australian delivery on small orders from $15.00 and will take between 3 business days and can be up to 2 weeks depending on location
Express Shipping on small orders from $19.95 and can take up to 1-4 business days depending on location
We use Sendle as our preferred courier service
In store pick up: You will be contacted when your order is ready for collection. It would be greatly appreciated if your order is collected within 2 business days
*Please note that orders being shipped to remote areas may require additional postage costs or delivery times. *Orders are not processed on Weekends or Mondays.
FREE Shipping on orders above $150
Standard Australian delivery on small orders from $15.00 and will take between 3 business days and can be up to 2 weeks depending on location
Express Shipping on small orders from $19.95 and can take up to 1-4 business days depending on location
We use Sendle as our preferred courier service
In store pick up: You will be contacted when your order is ready for collection. It would be greatly appreciated if your order is collected within 2 business days
*Please note that orders being shipped to remote areas may require additional postage costs or delivery times. *Orders are not processed on Weekends or Mondays.
Returns
We have a 14 day returns policy for your peace of mind. Please email hello@willowandhutch.com.au with your return request to be approved prior to sending the item(s) back.
Orders eligible for a return must be sent back as new, at owner's expense and arrive within a 7 day period after approval.
Any sign of wear, or if the product is not returned as new, this may affect the refund. If eligible for return, please allow 3-5 business days once we have received your order for processing.
We have a 14 day returns policy for your peace of mind. Please email hello@willowandhutch.com.au with your return request to be approved prior to sending the item(s) back.
Orders eligible for a return must be sent back as new, at owner's expense and arrive within a 7 day period after approval.
Any sign of wear, or if the product is not returned as new, this may affect the refund. If eligible for return, please allow 3-5 business days once we have received your order for processing.
Free shipping over $150
14 day easy returns
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